Track™ connects your office, factory and field into one live loop. Teams check in via QR scan, clients get automatic ETAs, delivery is confirmed with a digital signature, and your invoice fires the moment the job is done — all without a single phone call.
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Preview crew status, snag tracking and client sign-off workflows using sample data.
Live crew status, snag tracking and client sign-off across active sites
Every job gets a unique QR code. Site teams scan from any phone browser — no app download, no login. Status updates instantly: arrived, in-progress, complete. Works on any Android or iPhone on mobile data.
Assign teams to jobs, set time windows, manage capacity across multiple crews. Drag-and-drop schedule board with conflict detection. Client notification fires automatically on assignment.
Teams check in on arrival and check out on completion. Exact times are logged against the job, giving you accurate on-site duration data for every installation — useful for quoting future jobs.
Email and WhatsApp (where enabled) fire at key moments: team assigned, team en route, team on site, job complete. Clients stop calling because they already know where the team is and what has been done.
Teams photograph the installation from the field — before, during, after. Photos link directly to the job record in Vault™. Searchable, shareable with the client, and attached permanently to the delivery record.
Client receives a link on job completion. They review the job summary and sign digitally on their phone. Signature is timestamped and attached to the job record — legally binding and instantly available to your accounts team.
Client flags issues through the portal or on site. Each snag gets a priority, a photo, and an assignee. Team resolves on-site and marks complete. Client approves each item. Full audit trail is kept — no he-said-she-said.
The moment a client confirms delivery, Finance™ is triggered. Invoice is drafted with correct line items pulled from the job. Review and send — or configure auto-send. Cash collection starts the same day the job ends.
Track™ is the final stage of Production™ — the handoff from your factory to your client's site.
When the final production stage is complete in Production™, the job status advances to "Ready for Installation". Track™ is notified automatically — no manual handover needed. The job appears in the installation queue immediately.
The office assigns an installation crew from the team roster, sets the date and arrival window, and confirms the site address. The client receives an automatic email confirmation with the scheduled slot (WhatsApp where enabled).
On site, the team leader opens the camera app and scans the job QR code. Status updates to 'On site'. The client receives an arrival notification. No app, no account, no friction — any phone, any carrier.
Before and after photos are uploaded directly from the team's phone. They're attached to the job in Vault™, timestamped and geotagged, giving you a visual record of every installation that you can share with the client or keep for warranty purposes.
On completion, the team scans out and the client receives a delivery summary link. They review the items, raise any snags, and sign on their phone screen. The digital signature is locked to the record — available instantly to your accounts team.
Sign-off triggers Finance™ to create the invoice with the correct line items pulled from the original job and quote. Invoice is ready to send — or auto-sent if configured. Your team installed today, your client owes today.
Track™ sits at the end of your operational loop. It pulls the job from Production™ when manufacturing is complete, and pushes a confirmed delivery event to Finance™ the moment the client signs. Every department stays in sync without anyone sending a message.
Snags logged by the client flow back into the job's issue list in Production™. Resolution times are tracked. If a snag requires re-manufacturing, a new job is raised with one click, linked to the original — full traceability from first quote to final sign-off.
Track is designed so a site manager logs delivery from the field, the client signs digitally on their phone, and the invoice is drafted from the original job line items — without anyone manually telling accounts the install is done.
Most installation arguments aren't about the work itself — they're about the paper trail around the work. These five gaps are the ones we see most often.
Without a timestamped check-in and check-out, you have no proof of how long the team was on site. When a client claims the crew "left at lunch", you have no defense — and your labour burden calculation drifts away from reality.
Three weeks after install, a client phones to say a panel was scratched on arrival. Without a timestamped photo set captured the moment the crew finished, you cannot prove the surface was clean at sign-off. Photo discipline is non-negotiable.
The site foreman tells the crew "while you're here, also fit the splashback". Three weeks later, nobody remembers if it was free or chargeable. Every scope change must become a written change order before the work starts — not after.
Punches captured as WhatsApp voice notes get lost. Items missed at sign-off resurface six months later as warranty claims. A structured snag list with photos, priority, and an assignee per item is the only thing that holds up in a dispute.
A paper sign-off form lost in the bakkie means the warranty boundary is unclear: when did the defects period start? Without a timestamped digital signature, you cannot anchor practical completion — which means retention release and warranty triggers all sit in limbo.
The guidance on this page draws on time-tracking law, construction-contract case law, and industry-standard photo-evidence practice. Primary sources below — verify against the regime that applies to your contract.
This page is informational and does not constitute legal advice. Practical completion, sign-off, snag definitions, and retention mechanics vary by jurisdiction and contract form — confirm with your legal counsel before relying on any specific framing.
Track™ is included in every Slabr™ plan. Set up your first installation flow in under 30 minutes. 5-day support, USD pricing, no lock-in contracts.
